Sourced from TTEC.com If there is one thing that COVID-19 has highlighted; it is the importance of people in the economic value chain. Sandton-based business management consultant Immersion Group says that one of the emerging trends they’re seeing is that more organisations are seeking human-centred design experts to enhance orContinue Reading

Read Article With lakhs of people affected, the impact of the coronavirus has been deadly. In the process, this black swan event has completely altered our way of thinking and has forced organizations to bring about a change in the way they function. The world is now being forced toContinue Reading

Misinformation about the origins of Covid-19 is far more likely to be spread by pro-Trump, QAnon or Republican bots on Twitter than any other source, according to a study commissioned by the Australia Institute’s Centre for Responsible Technology. In late March, when the coronavirus pandemic was taking hold in theContinue Reading

Read Article Secureye, a leading security products brand, has launched a new range of medical equipments and kits named MediSec, which provides COVID-19 protection devices and solutions. With the global pandemic affecting people across the world, the demand for virus detection and protection systems are on the rise. To enableContinue Reading

Read Article Google has announced new digital tools for small businesses along with expanding support links for donations and gift cards on their Business Profiles in additional 18 countries. Google recently allowed merchants in six countries to add support links for donations and gift cards to their Business Profiles onContinue Reading

Read Article The auto sector is reeling under a prolonged slowdown due to the COVID-19 pandemic. There will be demand pressure, coupled with the challenge of availability of labour because of the migrant crisis. In this backdrop, it’s imminent for IT decision makers to resort to digital platforms to makeContinue Reading

A new app that allows Sydney Trains staff to report crowding on services has been rolled out in a bid to improve the flow of real-time occupancy data on Sydney’s rail network during COVID-19. Transport for NSW launched the customer management team (CMT) app this week to help ensure strictContinue Reading